SAP Knowledge Base Article - Public

2520292 - Candidate Type When Hired column in Reporting is empty - Recruiting Management

Symptom

The field "Candidate Type when Hired" is not pulling any data in the reporting. It should either pull 'Internal' or 'External' when candidate is Hired.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Login to instance
  2. Go to Reporting > Create report using Recuiting V2
  3. Select columns including 'Candidate Type when Hired' from Application table
    Report2.png
  4. Run the report
  5. You will notice that there is a candidate in Hired Status but Candidate type when Hired column is blank eventhough there is a candiate is Hired statusReport3.png

Cause

We have identified two causes so far:

  • Hired status is not configured correctly
  • The candidates are not in the Hired status yet, they are in Ready to Hire

Resolution

For Cause 1:

  1. Navigate to Admin Centre> Edit Applicant Configuration Settings> Select Status-Set> Click on Hired Status> Check if Hireable Option is selected as 'Hired' or not.
    report4.png
  2. Hireable Options flag "Hired" is only considered as a Hired status in actual. Hence, change the Hireable option to "Hired".
  3. Reporting will still not pull 'Candidate Type when Hired' columns data for the old candidates in Hired status. Because when candidates were moved initially, this status was not set/falgged as hired.
  4. Only option to show those candidates in Ad hoc reporting is moving the candidate back to one step prior and then moving back to “Hired” status.
  5. After making above change, now move a candidate to the Hired status and run the Report. You will notice "Candiadte Type When Hired" column pulling data for all candidates who got hired after correcting the status.

For Cause 2:

Up until the candidates are in the Hired status, the column will still display as null. It will be required to wait until the candidate is moved to Hired.

Keywords

Candidate type when Hired , column, report, blank, empty, ad hoc report, , KBA , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , Problem

Product

SAP SuccessFactors Recruiting 1611