Attempting to select any user records from Learning Administration's User search triggers 'A Communication Error has occurred. Please log in again'
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SAP Successfactors Learning
Reproducing the Issue
- Login into Leaning Administration
- Select 'Users' tab
- Run a Search
- Select any user record and error will trigger.
The typical cause of this issue is a change made to the default module tab configuration
Assuming that this is the result of a configuration change please do the following
- System Admin
- Module Tab
- Ensure that this config setting is as follows: LearningPlan.enabled=true
LMS;Select;View;User;Record;Communication;Error;Profile;Search , KBA , LOD-SF-LMS-SER , Config. Consulting & Service Requests , Problem