SAP Knowledge Base Article - Public

2520795 - Route Form: Support for inactive user assignments


The Route Form admin tool will now support form routing for forms associated to users with inactive employment assignments in Employee Central (e.g. terminated or completed). The following changes have been made to the Route Form tool:

  • Routing actions will be available for steps with inactive user employment assignments
  • Future steps involving inactive user employment assignments will be displayed in the route map
  • Inactive user employment assignment details will be displayed in relevant route map steps

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SuccessFactors Performance Management
  • SuccessFactors Employee Central V2 with Concurrent Employment or Global Assignment


This enhancement allows admins to view route map steps involving inactive user assignment. Now routing actions will not skip steps for inactive user assignments.

  1. Inactive user assignment name can be seen in the all steps where employee is involved in route map
  2. Future steps for inactive user assignment can be seen. It is also possible to route the form to any future step.

route form 1.JPG


TFT-3101, route form, inactive user assignment, global assignment, route form global assignment , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , LOD-SF-EC-CGA , DO NOT USE - Use EC-CON or EC-GA , Product Enhancement


SAP SuccessFactors HXM Core all versions ; SAP SuccessFactors Performance & Goals all versions