2520996 - Users are unable to Assign Course from Curriculum Requirement

Users open a curriculum with requirement content from their Learning Plan: 




They are unable to choose or assign courses that are inside of a requirement or requirement pool:

The "Add to Learning Plan", "Start Course" or "Assign to me" buttons are not visible:

When other users try to select items from the requirement pool they are able to do so without issue:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Learning

On the Admin side:

1. Create a Curriculum;
2. Edit the Curriculum and go to Contents tab;
3. Click the Edit button;
4. Click Add Content > Requirements;
5. Select a Requirement and Add;
6. Assign the Curriculum to the User.

On the User side after the Curriculum is assigned:

1. Search for the Curriculum in the Learning Plan;
2. Select Choose Courses;
3. At least one of the items does not have any button next to it.

The users in question do not have access to the Libraries in which the items are contained. It is not enough to access the Library of the Curriculum, the users need to have access to the Libraries of the Items in the Requirement Pool.

If a Curriculum has a Requirement and the User does not have the Items in the Requirement in their Library, the User will not be able to assign the items to themselves. However, if the Item is directly assigned to the User, the User will see the Start Course button next to the Item.

To resolve the issue:

1. Identify the Library that the User has access to;
2. Identify the Libraries that the Item(s) in the Requirement are in;
3. Choose to either
   1. Assign the Libraries via an Assignment Profile to the User
   2. Add the Item(s) to the Library that the User has currently access to

Requirements, Curricula, Curriculum, Item, Catalog, Catalogue, Assign to me, Start Course; pool, access, requirement , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CUR , Curricula , Problem