2521572 - Error Message 'Sales Org Missing for Sales Unit XYZ'

When you edit a Lead and assign a Sales Unit, system throws the error message: 'Sales Org missing for Sales unit XYZ'.

SAP Hybris Cloud for Customer.

1. Go to the Sales work center.
2. Search and edit a Lead.
3. Assign a Sales Unit XYZ (XYZ stands for a Sales Unit).

The same is applicable for Sales Quotes, Opportunities and Sales Orders.

The cause for the issue is that you have activated the Sales Org Determination via the intersection of employee sales data and account sales data.

This is expected system behavior.

You can also refer to https://blogs.sap.com/2017/06/09/overview-on-party-determination-and-involved-parties-in-sap-hybris-cloud-for-customer/ , Section: Special determination step for party role Sales Unit.

sales quote, sales unit, sales org, lead, opportunity , KBA , SRD-MD-OM , Organizational Management , LOD-CRM-ACC , Account , How To