SAP Knowledge Base Article - Public

2522115 - Explanation of behaviour of the Review button on Team Overview when the form is on an Iterative step - Performance Management

Symptom

When the PM form is on an Iterative step (between E & EM), the Manager is unable to see the "Review" button in Team Overview for that step.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Launch a form with an Iterative step between Employee & Manager
  2. As Manager, access the Team Overview tab
  3. The "Review" button is not visible for that step:

Team Overview no Review button.png

Cause

  • When the PM form is on an Iterative step, this means the form will only be in one user's inbox at a time.
  • If the PM form is not in the Manager's inbox (within the iterative step), then the "Review" button will not be visible in Team Overview.

Resolution

Once the PM form is routed to the Manager's inbox (with the iterative step), the "Review" button will be visible in Team Overview.

Keywords

Performance Management, Team Overview, Review button, Iterative step , KBA , LOD-SF-PM-TO , Team Overview , How To

Product

SAP SuccessFactors Performance & Goals all versions