Symptom
A Sales Order was created, but it's not found when searching for it in Customer Demand view.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Outbound Logistics work center.
- Navigate to the Customer Demand view.
- Search for the relevant Sales Order document.
- The Sales Order entry was not found in the Customer Demand view.
Cause
The Sales Order was not released to Customer Demand.
Resolution
- Go to the Sales Orders work center.
- Navigate to the Sales Orders view.
- Search for the relevant Sales Order.
- Select the order, choose the Actions button and select the option Release.
- Once the order is successfully released it could be find in the Customer Demand view.
Keywords
Sales Order, Customer Demand, Release , KBA , customer demand not visible , sales order not in customer demand , customer demand error , business bydesign , byd , AP-CR-CR , Customer Requirement , How To
Product
SAP Business ByDesign all versions