SAP Knowledge Base Article - Public

2522458 - Deletes the bank field value when it is first selected


When we edit an existing Payment Information record and select a different bank value, the bank field value gets blank. It happens in Payment Information portlet as well as in Manage Data.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Employee Central: Payment Information


Incorrect configuration


In the object definition of Payment Information Detail, there is a field (most probably custom field) where an incorrect field criteria is maintained.


Edit the Field Criteria and correct Destination Field Name to bank.internalId. It'll resolve the issue.



ECT-80265 remove removing deleting refresh , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC , Employee Central , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions