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2523256 - Service Delivery Readiness and self diagnosis end in dump OBJECTS_OBJREF_NOT_ASSIGNED

Symptom

  • When accessing Service Delivery Readiness directly or by using the Solution Manager Launchpad the system dumps with the following error.
    "500 SAP Internal Server Error
    ERROR: Access using a 'ZERO' object reference is not possible.
    (termination: RABAX_STATE)"
  • In ST22 the following information can be seen.                      
|   An exception has occurred which is explained in more detail below. 
| The exception is assigned to class 'CX_SY_REF_IS_INITIAL' and was not caught in                  
|     procedure                                                        
|    "APPEND_GREY_ALTS_FUN_SOLMAN" "(METHOD)", nor was it propagated by a RAISING                 
|     clause.                                                          
|    Since the caller of the procedure could not have anticipated this 
|    exception, the current program was terminated.                    
|    The reason for the exception is:                                  
|    You are trying to access a component with a 'ZERO' object reference                          
|    (points to 'nothing'). Variable: "LR_ALERT_DEF".                  
|    An object reference must point to an object (an instance of a class)                         
|    before it can be used to access a component. The reference has either                        
|    never been set, or it was set to 'ZERO' with a CLEAR statement.


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

Self Diagnosis , SAP Solution Manager 7.2 , Service  Delivery Readiness, APPEND_GREY_ALTS_FUN_SOLMAN" "(METHOD)", Access using a 'ZERO' object reference is not possible , KBA , SV-SMG-SDG , Self Diagnosis for SAP Solution Manager , Problem

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