Symptom
- When accessing Service Delivery Readiness directly or by using the Solution Manager Launchpad the system dumps with the following error.
"500 SAP Internal Server Error
ERROR: Access using a 'ZERO' object reference is not possible.
(termination: RABAX_STATE)" - In ST22 the following information can be seen.
| An exception has occurred which is explained in more detail below.
| The exception is assigned to class 'CX_SY_REF_IS_INITIAL' and was not caught in
| procedure
| "APPEND_GREY_ALTS_FUN_SOLMAN" "(METHOD)", nor was it propagated by a RAISING
| clause.
| Since the caller of the procedure could not have anticipated this
| exception, the current program was terminated.
| The reason for the exception is:
| You are trying to access a component with a 'ZERO' object reference
| (points to 'nothing'). Variable: "LR_ALERT_DEF".
| An object reference must point to an object (an instance of a class)
| before it can be used to access a component. The reference has either
| never been set, or it was set to 'ZERO' with a CLEAR statement.
Read more...
Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
Self Diagnosis , SAP Solution Manager 7.2 , Service Delivery Readiness, APPEND_GREY_ALTS_FUN_SOLMAN" "(METHOD)", Access using a 'ZERO' object reference is not possible , KBA , SV-SMG-SDG , Self Diagnosis for SAP Solution Manager , Problem
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