Symptom
Your customer is trying to revoke the cancellation status in PIR (Project Invoice Request)
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Choose the Project Invoicing->Project Invoice requests view.
- Find Customer Project Invoice Request XYZ.
- You will find the Customer Project Invoice Request is in Release or Invoiced or partially invoiced status.
- Cancel the PIR XYZ
Cause
Once the invoice request is canceled, we cannot revoke the cancellation and this is expected behaviour in ByDesign.
Resolution
If Customer invoice does not exist :Create new PIR-> create Customer invoice.
If Customer invoice exist: Cancel existing customer invoice ->Create new PIR -> create Customer invoice.
Keywords
unable to release the Project invoice request with status canceled , KBA , undo the cancellation of pir , undo cancel of project invoice request , SRD-PRO-INV , Projects Customer Invoicing , How To
Product
SAP Business ByDesign all versions