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SAP Knowledge Base Article - PreviewSymptom
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
You send an email from a ticket, but the mail received by the recipient is blank with no content in the email body.
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Environment
SAP Cloud For Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Email, Blank, Empty, Ticket, Branding Template, Channel, Recipient, Interactions, Timeline, New Email, Reply , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SC-EML , Email , How To
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