2523798 - SFOData.PerPerson entity gives null response when queried but when $count is performed outputs a number more than 0

• You use a REST client or a middleware tool and trigger a query https://<API_URL>/odata/v2/PerPerson?$format=json, This gives you a null response.
• You do a $count by passing https://<API_URL>/odata/v2/PerPerson/$count?$format=json, you get a response as a number greater than 0

 Note: If $count is giving you a number greater than 0, this is an indication that the permissions for the API user are allocated accordingly if not you can follow this KBA 2387567

Succesfactors

• Goto Manage Business Configuration --> personInfo --> Click on details of "person-id-external" field.
• We can see that the visibility is set to "No Selection"        

        

• Change the visibility to "View" and save the configuration 

       

• Perform OData metadata refresh by following the KBA 2171588
• This should resolve the issue

• getting generic person info using odata
• Perperson entity does not return records

, KBA , perperson entity does not return records , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , Problem

SAP SuccessFactors HCM Core all versions