SAP Knowledge Base Article - Public

2523827 - Report Jobs missing from Admin side


Without deleting the scheduled Report Jobs from the interface, the Learning admin has lost its access to one or some Report Jobs, but it is still receiving the reports.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Learning

Reproducing the Issue

In the Learning admin side, click:

  1. Reports >
  2. Report Jobs tab >
  3. There is one or some reports in the list, but the Admin receives reports for more reports than the ones from the list.



The Learning admin lost its access to one or some Report Jobs due to the change on the roles assigned to it. With it, the missing workflows let the Admin unable to view the reports in the Report Jobs tab, but it continues to receive the reports.


It is necessary to either add again to the Learning admin the roles with the workflows that keep the reports available in the Report Jobs tab or add to the new role assigned to the Learning admin the workflows related to the reports from the Report Jobs.

See Also

2199407 - Scheduled Report in LMS not displaying in Report Jobs Tab of LMS

2378206 - 'Edit Schedule' and 'Delete' options missing from 'Report Jobs' tab for recurring reports

2518150 - Learning Report Admins are unable to edit/delete Scheduled Report Jobs that they own


report, job, missing, view, lost, reports, workflow, role , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-REP , Reporting Data , Problem


SAP SuccessFactors Learning all versions