SAP Knowledge Base Article - Public

2524303 - Learning: Admin can configure suppressing of all ICS attachments when Calendar Invites are enabled (b1708 - LRN-18779)

Symptom

  • How to configure suppressing of all ICS attachments when Calendar Invites are enabled?

  • Configuration to suppress ICS attachments when Calendar Invites are enabled.

Environment

SAP SuccessFactors Learning

Resolution

There are some scenarios where ICS attachments are included for information, like in case of supervisors when employees enroll for a class, these will be suppressed.

  1. Go to System Administration > Configuration > Global Application Settings > Mail tab >
  2. Ensure that "Enable Vcalendar attachments" option is checked >
  3. To suppress ICS attachments, enable "Suppress Informational ICS Attachments for Email Notifications".

Points to Note:

When "Send Vcalendar attachments as Calendar Invite" and "Suppress Informational ICS Attachments for Email Notifications"

  • User and Supervisor received Registration e-mail
  • VCAL invite as separate e-mail
  • VLS e-mail (if VLS is enabled)
  • Notification e-mail triggered does not contain ICS attachment

When "Send Vcalendar attachments as Calendar Invite" is disabled and "Suppress Informational ICS Attachments for Email Notifications" is enabled:

  • User and Supervisor received Registration e-mail
  • VLS e-mail (if VLS is enabled)
  • ICS attachment

When "Send Vcalendar attachments as Calendar Invite" is enabled and "Suppress Informational ICS Attachments for Email Notifications" is disabled:

  • User and Supervisor received Registration e-mail
  • VCAL invite as separate e-mail (for user and Instructor)
  • VLS e-mail (if VLS is enabled)
  • ICS attachment

Keywords

1708 feature, suppress ICS attachment, vCal invite, calendar invites, suppressing ICS attachments, LRN-18779, notification enhancement , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions