SAP Knowledge Base Article - Public

2524561 - How to check Downtime Availability Report in SAP Business ByDesign and SAP Cloud for Customer

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

To check the planned and unplanned downtime in the system.

Environment

  • SAP Business ByDesign
  • SAP Cloud for Customer

Reproducing the Issue

Follow the below steps in order to see the planned and unplanned downtime in the system:

  1. Go to Service Control Center Work Center.
  2. Go to System Availability View.

System_ Avalability.jpg

In the above screenshot you can check the planned and unplanned downtime for your system. SLA relevant will be set as No if its a planned downtime else it will be set as Yes.

Keywords

Downtime Availability Report, System Availability, Business ByDesign, BYD, Cloud for Customer, C4C , KBA , service control center , sla relevant , system down information , downtime availability report , SRD-CC-CI-CCS , ByD Service Control Center , LOD-CRM-ADM , Administration UI , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions