SAP Knowledge Base Article - Public

2524768 - How to Restrict SuccessFactors Concurrent Sessions

Symptom

  • Enabling "Restrict Concurrent BizX Sessions" feature
  • Preventing multiple SuccessFactors login at a time for one user

Environment

SAP SuccessFactors HCM Suite

Resolution

SuccessFactors allows multiple concurrent sessions for a single user account. However, it is possible to restrict multiple sessions and prompt a user to logout of other sessions before starting a new one.

To enable this feature, your SAP Partner or SAP Support must access Provisioning > Company Settings > select "Disallow concurrent login session".

Behaviours:

  • For SAML2 user, the system will redirect to invalid login URL (from Single Sign-On settings in Provisioning) when failed to login.
  • For PWD user, the system will redirect to message page with below error message: "We found another active session for you and cannot log you in again. Please logout of the existing session or try logging in after 30 minutes".

NOTES:

  • SuccessFactors HXM suite (BizX) has a default setting of 30 minutes (maximum) timeout of no activity. This can be reduced to a minimum of 5 minutes.
  • Once activated for your instance, this feature will apply to all users regardless of the country they live in.
  • The enablement of this feature applies for different browsers. If a user has an open session using Internet Explorer, they will not be able to login to another session using Chrome until they have logged out of the initial session.

See Also

2088893 - How to define the Session timeout period and timeout warning period for SuccessFactors Platform

Keywords

concurrent BizX session, multiple sessions, multiple login, concurrent login, prompt logout, different browsers, sf, access, concurrent, at the same time, , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-SEC , Security Reports , How To

Product

SAP SuccessFactors HCM Suite all versions

Attachments

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