SAP Knowledge Base Article - Public

2524842 - How to Configure Business Rules for Work Order Alerts and Notifications?


How to configure business rules for work order alerts and notifications?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central
  • Contingent Workforce
  • Alerts and Notifications


  1. Configure a business rule as following:


  1. Configure an off-cycle batch in Admin Centre -> Manage Data as following:


Please take special attention to the operator and the offset you select. In case you select 45 days, for example, no alerts will be triggered when adding the contingent worker the end date in within less than 45 days.

  1. In Provisioning, create and submit a new Job as following:


Please note that the job owner of the above-mentioned job must have permission to Work Order object. If the job owner does not have the permission, the alert will not be generated.

See Also

2506244 - Workorder Alert and Notification not triggering


CWF, off-cycle, business rule, contingent, alert, CW, work order , KBA , LOD-SF-EC-CWF , Contingent Workforce , LOD-SF-EC , Employee Central , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions