You have defined a workflow rule that should send an e-mail if the value of a field in a Sales Quote is being changed to value 123 or 456, on every save.
However, the e-mail only gets sent out if the value is changed to 123, but for 456 it doesn’t get sent out even though the rules are exactly the same.
Also the email recipient is the same.
SAP Sales Cloud
workflow, always send email, change, recipient , KBA , workflow, always send email, change, , recipient , LOD-CRM-WKF , Workflow , How To
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