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2524915 - Workflow Rule Not Working as Expected


You have defined a workflow rule that should send an e-mail if the value of a field in a Sales Quote is being changed to value 123 or 456, on every save.

However, the e-mail only gets sent out if the value is changed to 123, but for 456 it doesn’t get sent out even though the rules are exactly the same.

Also the email recipient is the same.



SAP Sales Cloud


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


workflow, always send email, change, recipient , KBA , workflow, always send email, change, , recipient , LOD-CRM-WKF , Workflow , How To

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