SAP Knowledge Base Article - Public

2525127 - Successor missing in Lineage Chart

Symptom

In the SAP SuccessFactors Succession Module, there are successors/nominees showing in the Succession Org Chart position nodes; however, when navigating to the Lineage Chart, within the Succession Module, the same successors/nominees are not visible.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Succession Management

Reproducing the Issue

  1. Successor is nominated in the Succession Org Chart (SOC);
  2. The successor goes to "pending" status;
  3. The successor is showing in the SOC:

 KBA_FIX_4.png

  1. But not in the lineage chart:

KBA_FIX_3.png

Cause

This may be due to pending nominations added in Succession Org Chart:

KBA_FIX_5.png

Resolution

Pending nominations cannot be seen on the lineage chart, only when the nominations are approved.

See Also

More information on Nomination Approval is available in the Wiki Page Succession Nomination Approval Workflow.

Keywords

SF, missing, Success Factors, cannot find, see, invisible, gone, lineage, Succession Org Chart, SOC, Successors, successor, nominee, nominees, pending , KBA , LOD-SF-SCM-ORG , Succession Org Chart , LOD-SF-SCM-NOM , Nominations - Form Based and Formless , Problem

Product

SAP SuccessFactors Succession & Development all versions