Symptom
The [[START_DATE]] and [[END_DATE]] tags are currently displayed as blank in time sheet workflow notifications. Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central - Time Sheet
- SAP SuccessFactors Time Tracking
Reproducing the Issue
When a workflow notification is received for a Time Sheet approval, the [[START_DATE]] and [[END_DATE]] tags are showing blank.
Cause
The [[START_DATE]] and [[END_DATE]] tags are not currently supported for a Time sheet workflow notification.
Resolution
As of the 1H 2026 release, support for custom email templates based on Document Generation is planned for time sheet workflow notifications. Please follow this KBA for any updates.
Keywords
START_DATE, END_DATE, Workflow, token, TIM-6228, Time Sheet, workflow, item, request, tracking, request, item, email, notification , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-TTR , Time Tracking , LOD-SF-EC-TMS-WFL , Workflows and Alerts , Problem
SAP Knowledge Base Article - Public