Symptom
The candidate is shown in Organization Chart before the hire date.
Environment
SAP SuccessFactors Onboarding
Cause
With the pre-day1 flag feature enable, the system creates a temporary user for the candidate which have access to the BizX instance.
Resolution
The system is working as designed:
- It's not possible to hide the Preday 1 candidate from Org Chart.
During the Onboarding process and the timing of new hires (external hires) showing up on the SF Organization Charts.
- Once the post-hire verification step of the onboarding candidates is completed, an email is sent to them that contains a link. This link has their access to the onboarding module.
- Since they are still considered “external” until their actual hire date, the system use partial SSO that gives them access to the onboarding module using the link sent to them via email (they can’t access it as a regular employee until fully hired).
- When this email is sent out, a temporary profile is created – sort of like an employee profile, but this one is temporary until their hire date.
- Lastly, once they are hired, their actual employee profile is created, this temporary profile goes away.
The issue is that this temporary profile is populating under the hiring manager before the actual start/hire date. So, for confidential hires, or in situations where an employee is sent to onboarding before a manager announcing they’ve been hired to the team – we have an issue with confidentiality since they are showing up on the org chart.
Keywords
Org Chart, Preday1, Hide pre day hire, Temporary id, Onboarding, Pre-day1 , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem