SAP Knowledge Base Article - Public

2525382 - Updating Links on BizX Recommended Links tile

Symptom

How to update Links/Url in BizX Recommended tile
or
Recommended links are updated to new Url , how to update old link/url for existing candidates

Environment

All Dc

Reproducing the Issue

Links are updated and are displaying correctly for new candidate however for Old candidates , still showing the old URL's

Cause

Expected bahaviour , Manual intervention needed to updated old links

Resolution

Pre requisites :
Access to Onboarding Process object is needed , check : https://launchpad.support.sap.com/#/notes/2487677

There are two approach :
1. One by one updation : if there are few candidates for whom changes are needed :

Navigate to Admin Center => Manage data => OnboardingProcess => Search the impacted candidate => Click on Take Action Link on right side => Click Make Correction
All activities are editable now , navigate to Link section and update the old url with new one. Save the changes.

2. Bulk update : If multiple candidates are impacted and one by one is taking too much time , follow below steps :
a. navigate to BizX Admin center => Import and export Data => Select action => export Data => Select Generic object => OnboardingProcess => click Export
b. Navigate to BizX admin center => Monitor Job => download the generated zip file
c. Unzip and open OnboardingNewHireActivitesStep-linkActivity.csv file 
d. find the Records based on : Onboardingprocess.onboardingProcessId  Note : you can get ProcessId for a candidate from OnboardingProcess.csv file inside the downloaded zip file which has mapping of ProcessId and ApplicantId
e. Update the URL's here
f. Save this new file
g. Navigate to BizX Admin center => Import and export data => Import data => Select generic object as : OnboardingNewHireActivitesStep-linkActivity.csv file 
h. upload the modified file here

Once done, new link will appear on Recommended Links tile

Keywords

Manage data
Onboarding Process
OnboardingNewHireActivitesStep-linkActivity.csv
linkActivity
OnboardingProcess , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508