Symptom
On approving and saving a claim one of the following error messages is raised:
[CRM_CLA_CSR_APPL 000] An application error has occurred
An application error has occurred in MethodCL_CRM_..._POSTING_HANDLER=>PREPARE_POSTINGS_REB_R.
[CRM_CLA_CSR_APPL 516] Validated account is missing / not determined; check configuration
The claim cannot be saved due to this error.
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Environment
- SAP Customer Relationship Management (All versions)
- SAP enhancement package for SAP CRM (All versions)
- SAP enhancement package for SAP CRM, version for SAP HANA (All versions)
Product
Keywords
Claim, Deduction Claim, Invoice Claim, Claim Item, approved
[CRM_CLA_CSR_APPL 000] An application error has occurred
An application error has occurred in MethodCL_CRM_..._POSTING_HANDLER=>PREPARE_POSTINGS_REB_R.
Create a customer message assigned to the appropriate component and include the above information in this message.
[CRM_CLA_CSR_APPL 516] Validated account is missing / not determined; check configuration
partner function, 00000172 Validated Account, 0062 Validated Account
Forderung, Forderung per Abzug, Forderung per Rechnung, Forderungsposition, genehmigt
[CRM_CLA_CSR_APPL 000] Ein Anwendungsfehler ist aufgetreten
In MethodeCL_CRM_..._POSTING_HANDLER=>PREPARE_POSTINGS_REB_R ist ein Anwendungsfehler aufgetreten.
Legen Sie eine der entsprechenden Komponente zugeordnete Kundenmeldung an und beziehen Sie die oben angegebene Information in diese Meldung mit ein.
[CRM_CLA_CSR_APPL 516] Validierter Account fehlt / nicht ermittelt; Konfiguration prüfen
Partnerfunktion, 00000172 Validierter Account, 0062 Validierter Account
CL_CRM_CLA_CSR_POSTING_HANDLER->PREPARE_POSTINGS_REB_RES_AMT , KBA , CRM-CLA-CSR-TPM , TPM Claim , CRM-CLA-CSR , Claim , Problem
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