SAP Knowledge Base Article - Preview

2525582 - Issues when adding new File Format in the Content Import Tool (such as MP4)

Symptom

  • Unable to upload certain files using Import Content Tool
  • When adding a file and clicking "Browse" nothing happens in new Admin UI
  • The desired file extension option is not available for import via Import Content Tool
  • Admin receives "The file ("filename.extension") uses an unsupported file type" when trying to import content
  • 'ACCEPTED_FILE_TYPES' is undefined on F12 Developer Tool Console

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Read more...

Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

SF, Success Factors, LMS, Learning, supportedFileExtensions, upload, format, file extension, content import, configuration, file, type, edit, tool, mp4, .mp4, .wmv, .jpg. image, , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , Learning Management System , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.