SAP Knowledge Base Article - Public

2525696 - Error Message: “Service Call Failed; Report an Incident”, While Migrating Bill of Operation


You receive the below error when trying to migrate Bills Of Operation using the Migration Activity.

Error: "Service call failed; report an incident"

Reproducing the Issue

  1. Go to Business Configuration work center
  2. Select Implementation Projects view
  3. Search and Open the activity Migration of Bills of Operation
  4. Choose Migrate Bills of Operation using the migration tool
  5. Execute Migration for the respective Migration File
  6. You receive the error message mentioned during the Simulation steps


There could be many causes that may lead to this issue and one of the causes could be that in the template for an Activity, you have maintained the operation of type Final Inspection ,hence the operation applicable must be a Check operation. However the migration object does not support the migration of Check operation. Please refer to the Documentation tab of the migration template. It says that you cannot migrate Operation Type - Check.


Remove the Operation Type - Check in the migration template and re-execute.


KBA , AP-PRO , Project Processing , How To


SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711