Symptom
Questions in surveys of status In Preparation are not editable.
Reproducing the Issue
- Go to Surveys work center.
- Open survey ABC (ABC represents the document ID).
- Go to Design.
- Open item YYY.
Result: Item is not editable for some fields, such as question text field.
Cause
The system does not allow the editing of question description and answer option description for questions that have been added from the question bank.
Resolution
This is expected system behaviour.
Keywords
KBA , LOD-LE-SUR , Survey , How To
Product
SAP Hybris Cloud for Customer add-ins 1702 ; SAP Hybris Cloud for Customer add-ins 1708