SAP Knowledge Base Article - Public

2526220 - Quick Card is missing as an Alternate Supervisor


Upon checking on an Alternate Employee as a Supervisor, the Quick Card that displays Employee information is missing


The expected behavior would be to see the Quick Card


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Learning

Reproducing the Issue

  1. Access the LMS as a user that has been marked as an Alternate Supervisor
  2. Click on the My Employee's tab
  3. Click on an Employee that has the Alternate Employee icon
  4. Next to the Employee's name, the icon for the Quick Card is missing


An enhancement request needs to be placed as currently, the missing Quick Card is expected behavior with Alternate Supervisors.

The enhancement needs to be implemented on the Platform/BizX level and not the LMS level.

See Also

Enhancement request process KBA 2090228


Quick Card, LMS, sf, Alternate Supervisor, alternate employee, bizx, employee, supervisor, my employees, successfactors, enhancement , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-PLT-UM , User Management , Problem


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