Symptom
In the Feed Settings you have selected the box for the notification for the ticket status change but you do not receive the feed update when a ticket status has been changed.
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Product
SAP Cloud for Customer core applications 1708 ; SAP Cloud for Customer core applications 1711 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711
Keywords
KBA , LOD-CRM-SRP , Service Request Processing , How To
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