SAP Knowledge Base Article - Public

2526296 - Error when Attempting to Approve Workflow of Rehiring an Inactive Employee


An Application error message comes up when you try to approve a workflow of  a re-hire of an Inactive Employee.



Reproducing the Issue

Proxy as an approver of the rehire workflow. Click Approve and you receive the Application error message.

application error.png

errorId=d30acb0c-d0cb-4b26-a0b6-e5c4e87b8aaf, fingerprint=f753a6dad09fd2abe857005e8f50872fcdb948a1, timestamp=2017-08-21T05:59:01.435-0400, server=77pc4bcf67t, versionInfo=Release%3A%20b1705.1253985%0A%20%20%20%20%20%20Server%3A%2077pc4bcf67t%0A%20%20%20%20%20%20Timestamp%3A%202017-08-21T05%3A57%3A45.112-0400

or fingerprint=bd28d00f8f4eb3bdc271c87cb4753b8adef31582



This is because the inactive user has some Accrual Postings that are active on the Time off sections.

You will not be able to rehire this employee until all the active accrual postings of this employee are deleted.


Please take the User ID of the inactive employee go to Manage Data -> Search for "Time Account" and paste the user ID into time account box, here you will get a return on all the postings that have been posted and are still active for the employee.

Please delete the accrual postings for this employee via take action>Permanently Delete Entry. Then approve the rehire of the inactive user and this will be successful.


Accrual Postings, fingerprint=f753a6dad09fd2abe857005e8f50872fcdb948a1, Rehire Inactive Employee, Workflow, fingerprint=bd28d00f8f4eb3bdc271c87cb4753b8adef31582 , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-TIM , Time Off , Problem


SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711