2526416 - Error Message in Payment Allocation: Payment Amount Not Allocated Completely; Check The Open Amount

You notice a Payment Allocation in Preparation displaying the error message "Payment Amount not Allocated Completely, Check the Open Amount YYY" (where YYY represents the Open Amount).

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1. Go to the Payment Management Work Center.
2. Navigate to the Payment Allocation View.
3. Show In Preparation Payment Allocations.
4. Find the respective Payment Allocation XXX (where XXX represents the Payment Allocation ID) and press Go.
5. Press Edit.
6. Select the Customer/Supplier.
7. Press Search Open Items.

You can see an Error Message: Payment Amount not Allocated Completely, Check the Open Amount YYY (where YYY represents the Open Amount).

There is still an Open Amount in the Payment Allocation. The Allocated Amount is less than the Transaction Amount. The Open Amount must be Zero.

1. Go to the Payment Management Work Center.
2. Switch to the Payment Allocation View.
3. Show In Preparation Payment Allocations.
4. Find Payment Allocation XXX and press Go.
5. Press Edit.
6. Click tab Customer/Supplier.
7. Click tab Search Open Items.
8. Press Go.
9. Select the relevant Open Items (Tick the relevant checkboxes).
10. Press OK.
11. You can see now that the Allocated Amount is the same as the Transaction Amount. The Open Amount is Zero. The Post button is now enabled.
12. Press Post, then press Save and Close.

payment allocation; payment amount; open amount , KBA , AP-PAY , Payment Processing , How To