SAP Knowledge Base Article - Public

2526450 - Is Scoped Search Applicable for BizX Shared Header in SAP Jam?

Symptom

When using BizX Shared Header in SAP Jam, search results are not limited to the current page where user is navigating.

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***

Environment

SAP Jam Collaboration

Reproducing the Issue

  1. From SAP Jam, navigate to any groups.
  2. On the BizX shared header, type any string from the search box.
  3. Notice that the results are not limited to the contents of the SAP Jam group that you are currently in. Similar case happens if you navigate to other pages in SAP Jam such as Events, etc.

Cause

This is currently working as expected. Scoped Search is available for SAP Jam Header and will not be applicable when BizX Shared Header is enabled on the customer's SAP Jam environment.

BizX Shared Theme Header

BizX Shared Header.PNG

SAP Jam Header

SAP Jam Header.png

Resolution

You may use the SAP Jam Header and disable BizX Shared Header by going to:

  1. SAP Jam Admin
  2. Branding
  3. Web and uncheck the option "SuccessFactors (V12 or higher required)".

See Also

SAP Jam Search, Scoped Search

Keywords

Enhancement - https://launchpad.support.sap.com/#/notes/2090228 , KBA , LOD-SF-JAM-ADM , Administrator Access Request , Problem

Product

SAP SuccessFactors HCM Core 1705