SAP Knowledge Base Article - Preview

2526492 - Time Item Creation Error: "Item Hierarchy is Not Valid. Please Check.”

Symptom

You have created a Time entry in a ticket and want to create a Time Item from it. You receive the error message: "Item hierarchy is not valid. Please check”.


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Product

SAP Cloud for Customer core applications 1708 (old) ; SAP Cloud for Customer core applications 1711 (old) ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

KBA , LOD-CRM-SRP , Service Request Processing , How To

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