2526613 - LMS : Notification email not sent to user when template body is empty (b1708 - LRN-18779)

Notification e-mail not sent to user when template body is empty

Learning Management System

• With the release of 1708 version, notification e-mail will not be sent to User/Supervisor/Instructor/Contacts when the legacy template body is empty
• Even if the recipient is part of Organization having Org. notification Header and Footer if the legacy template body is empty no notification will be triggered.
• Emails will be sent to User/Supervisor/Instructor/Contacts if the user is part of organization, having header and footer and template body is made empty using the notification editor.
• Emails will not be sent even when the following entry points are as empty: 
   
  i. Learning>items>search and select>More>notifications>edit registration template. 
  ii. Learning >Scheduled Offering> Search and select>more>notifications>registration template. 
  iii. Learning> Questionnaire Survey>Search and select>Notifications>Questionnaire Survey Notification.

Notification e-mail blank, template body empty, 1708 feature, notification enhancement, no notification sent to user, schedule offering notification blank, LRN-18779 , KBA , LOD-SF-LMS-NOT , Notifications , Product Enhancement