SAP Knowledge Base Article - Public

2526814 - How to Sync Language Data to a Public Profile with EC Enablement


  • Users want all of the data on the People Profile page shown in a single language.
  • The People Profile page needs to be enabled with only one unique language.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Reproducing the Issue

  • For example, when configuring Chinese and English values simultaneously for division or department, users might encounter a data inconsistency symptom as shown below, when switching the language to Simplified Chinese:


  • Configuring Division Name for Chinese as “Division测试(IND)” in Manage Data – Division:



  • If wanting to show the configured value for Simplified Chinese in public profile when switching the language to Simplified Chinese, which is “Division测试” in this case, it's needed to change the “Default Language” in Provisioning to Simplified Chinese and run a full HRIS sync job.
  • Since currently this page is still a combination of public profile and people profile, the data synchronization between these 2 portlets depends on the HRIS Sync.
  • Once we change the data via Job Info portlet in people profile, data will be synced to public profile either HRIS sync backend or a near real-time sync which will be triggered if we manually change the data on the UI layer.
  • Due to the MDF structure supporting the multi-language field and public profile is designed to support one unique value only, the system would show data consistency based on the different language we choose and different value we configured for multi-language field.
  • Please note that system can’t handle multi-language value for public profile field ex) division, department, Job Classification (title). We can only choose only one language value to show in the public profile depends on the default language in Provisioning.
  • Please contact your Implementation Partner for assistance in changing the default language in Provisioning.


SF, Public Profile Localization, PP3, language, EC, Success Factors , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , How To


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