Symptom
You are using the Software Update Manager (SUM) to perform an upgrade and receive following error:
Sever error(s) occurred in phase PRE_GENCHECKS/BATCHCHK_GEN!
Last error code set: Missing file '/usr/sap/<SID>/SUM/abap/tmp/HELLO_UP.<SID>' - batch job aborted?
Upgrade phase 'BATCHCHK_GEN' aborted with server errors.
"VALID_BATCH_SERVER FOR SID", log HELLO can be written to.
The upgrade log directory is located on an NFS mount with large traffic
Note: The issue can also occur in BATCHCHK_IMP
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Environment
Upgrade on an ABAP based SAP system
Product
SAP ERP 6.0
Keywords
SAP_DEFAULT_BTC , SM61 , PAS , primary application server , lookupcache , NFS, SUBST_START_BATCHJOB, BATCHCHK_GEN, HELLO_UP , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem
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