SAP Knowledge Base Article - Public

2527393 - SAP Analytics Cloud Live Data Connection to SAP Universes via SAP BOE Live Data Connect *** Master KBA ***


It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.

  • You want to install the SAP BOE Live Data Connect component to leverage existing SAP Universes from the SAP BusinessObjects Business Intelligence Platform (BI /BIP) in SAP Analytics Cloud (SAC).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


  • SAP Analytics Cloud 
  • SAP Business Intelligence Platform 4.2 SP6 or higher
  • SAP BOE Live Data Connect ( LDC / LUC ) 2.x or 3.x


Release Note : 2771921 - SAP BusinessObjects Live Data Connect Release notes

SAP BusinessObjects Live Data Connect Installation and Security Guide

Live Data Connection 

SAC BOE Live Data CORS.png

Installation of SAP Analytics Cloud Live Data Connect

Installation of SAP Analytics Cloud Live Data Connector can be done following the instructions in the Installation and Security guide at the below URL:

Troubleshooting SAP Analytics Cloud Live Universe Connection:

Similar troubleshooting methodology could be taken and used from SAP Knowledge Base Articles written for SAP Analytics Cloud connecting to other system types:

  • 2502174 - HANA Basic How-To Series - HANA and SSL - CSR, SIGN, IMPLEMENT (pse container ) for HTTPS connections, using Web Dispatcher Administration 

SSL/HTTPS Configuration


  • 2885353 - "An unexpected error occurred, please contact your administrator" when using Live Universe Connect (LUC) with SAML SSO Authentication method in SAP Analytics Cloud
  • 2838745 - HTTP Status 404 – Not Found error when configuring SAML SSO for BOE Live Data Connect in SAP Analytics Cloud (SAC)
  • 3025614 - LDC 3.2 SAML Configuration - HTTP ERROR 500 java.lang.NoClassDefFoundError: org/bouncycastle/util/encoders/Hex URI: /sap/boc/ina/GetServerInfo 
  • 2979628 - Error "HTTP ERROR 405 HTTP method POST is not supported by this URL" encounters intermittently in live data connection to BO universe with SAML SSO authentication in SAP Analytics Cloud (SAC) 
  • 3081298 - "HTTP ERROR 500 javax.servlet.ServletException: Unable to sign URL query string" when creating Live Data Connection to Universe using SAML SSO Authentication in SAP Analytics Cloud (SAC)


  • Refer to 2527917 - Limitations of SAP Universe Live Data Connection in SAP Analytics Cloud

Common issues:

  • 2846665 - Fail to establish the Live Data Connection to BI Platform Universe in SAP Analytics Cloud (SAC)
  • 2881522 - SAP Live Data Connection to BI Universe does not return the live data in SAP Analytics Cloud (SAC)
  • 2786987 - What SAP Business Intelligence Enterprise Universe (UNV and UNX) are supported in SAP Analytics Cloud (SAC) ?
  • 2751737 - What authentication methods are supported with Direct Live Data Connection to SAP BI Universe in SAP Analytics Cloud (SAC) ?
  • 3083510 - Unable to see Web Intelligence documents are data source in the model based on SAP BusinessObjects Live Data Connect (LDC) version 3.1+ in SAP Analytics Cloud (SAC)

See Also

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SAP Analytics Cloud 1.0