Symptom
When using Import Content Tool to replace the content files using the option Replace Content for an Existing Item, the option for "Do not reassign the new content to users" is disabled. By default Reassign the new content to all users is selected.
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Environment
SAP SuccessFactors Learning
Reproducing the Issue
In Learning Administration:
- Content -> Tools -> Import Content
- Select the option 'Replace Content for an Existing Item'
- Select the file you want to replace and click Next
- Now in "Reassign" section you will notice that "Do not reassign the new content to users" radio button is grayed out
Resolution
The functionality of the "Do not reassign new content to users" being disabled is working as designed. When replacing the existing content with updated content files, it's important to reassign the course to users who have the course on their learning plan otherwise they will receive an error.
The option to select "Do not reassign the new content to users" will only be available to select when selecting the "Add Content for an Existing Item" in the Import Content Tool.
See Also
2328118 - Use the content reassignment wizard to reassign an item to the user
Keywords
Do not reassign the new content to user to all users Import Tool existing replace grayed gray disabled unselectable lms sf success factors , KBA , lmsadminui , LOD-SF-LMS-CNT , Content , Problem