SAP Knowledge Base Article - Public

2527543 - Drop-Down Filters In Attachments Work Center View Do Not Display Records For Last Month And Last Week

Symptom

In the Attachments Work Center view, the drop-down filters do not display records for the periods "Last Month" and "Last Week."

Environment

SAP Cloud for Customer 

Reproducing the Issue

  1. Navigate to the Library Work Center.
  2. Go to the Attachments view.
  3. Select the ALL option from the drop-down filter.
  4. Verify that the record ABC (where ABC represents the Object ID, updated on a specific date, e.g., 30.08.2017, which falls on a Wednesday) is visible.
  5. Change the drop-down filter to Last Week's Attachments or Last Month's Attachments.
  6. Search for the record ABC.

Result: No records are displayed for ABC, even when searching on the same date (e.g., 30.08.2017) after logging into the system.

Cause

  • Last Month: The filter displays all attachments from the exact start to the end of the previous calendar month.
    For example, if you search for attachments in Last Month during August, the system will show attachments from July 1st to July 31st.

  • Last Week: The filter displays all attachments from the start of the previous week (Monday 00:00:00) up to the start of the current week (Monday 23:59:59).
    For example, if you search for Last Week's Attachments on a Wednesday or Friday, the system will return attachments from last week's Monday 00:00:00 to this week's Monday 23:59:59.

Resolution

This is the expected system behavior.

Keywords

Drop-Down Filter, Attachments, Record, Periods, Library  , KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions