Symptom
- Unable to receive system emails from SAP Analytics Cloud (SAC) in difference scenarios:
- The system owner does not receive the welcome email for a newly purchased SAC tenant.
- Users do not receive the welcome or activation email when a new user is created in the SAC tenant.
- Users do not receive notification emails when a publication is scheduled.
- Users do not receive notification emails when a story is shared.
- Emails sent from SAC are delivered to the junk/spam folder in the email client (e.g., Outlook).
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Environment
SAP Analytics Cloud.
Product
Keywords
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