Symptom
You are trying to add a Tax Number in the Tax number Facet of an Account but getting the error: `VAT Registration Number is Invalid`.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Customers work centre.
- Go to Accounts View and open account XYZ (XYZ Represents Account ID).
- Go to Tax Number Facet.
- Click on Add.
- Fill Tax Country: example IE - Ireland.
- VAT Registration Number: 1.
- Tax Number: ABC (ABC represents the Tax ID).
- Error is being raised: `VAT registration number is invalid`.
Cause
The issue occurs because for some countries the validation is not enabled yet, except for the below countries.
- AR Argentina.
- AT Austria.
- AU Australia.
- BA Bosnia-Herz.
- BE Belgium.
- BR Brazil.
- CA Canada.
- CH Switzerland.
- CL Chile.
- CO Colombia.
- DK Denmark.
- DZ Algeria.
- EG Egypt.
- ES Spain.
- FI Finland.
- FR France.
- GB United Kingdom.
- GR Greece.
- HR Croatia.
- IL Israel.
- IN India.
- IT Italy.
- KR South Korea.
- LI Liechtenstein.
- MA Morocco.
- MX Mexico.
- NL Netherlands.
- NO Norway.
- NZ New Zealand.
- PE Peru.
- PT Portugal.
- SE Sweden
- SI Slovenia.
- VE Venezuela
Resolution
The issue can solved by following the below steps:
- Go to Business Configuration work center.
- Implementation Project.
- Open Activities list and search in activities `Countries`.
- Select the relevant country example: `Ireland` and go to Tax Attributes.
- Un-flag `Tax field check enabled `.
- Perform the same for the counties where you have issues.
- Save and Close.
Keywords
KBA , LOD-CRM-ACC , Account , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions