Symptom
This KBA covers how to check if the SuccessFactors Learning (LMS) is on Akamai
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Learning
Resolution
Follow the below steps
- Go the learning admin side of the application and copy the base url from the browser- the url will be similar to <companyID>.lms.hr.cloud.sap
- Go to windows search of your laptop/desktop and search for cmd and open command prompt:
- Use ping command in the command prompt following the url which you copied in the first step
- Screenshot of using the command:
- If the result returns contains a server 'akamaiedge' then your LMS is on AKAMAI (full server name highlighted in the screenshot)
Keywords
SF LMS SuccessFactors Learning AKAMAI CHECK AKAMAI LMS ON AKAMAI USE OF AKAMAI , KBA , LOD-SF-LMS-CNT , Content , Problem
Product
SAP SuccessFactors Learning all versions