SAP Knowledge Base Article - Public

2528606 - VCAL field not available on Notification Template

Symptom

You are customizing or reviewing the notification template ApmStudentLearningPlanNotification and were not able to find the VCAL field on it.

Environment

SuccessFactors Learning Management System - Notifications

Reproducing the Issue

  1. Navigate to Learning Administration
  2. Click System Admin > Configuration > Notification templates
  3. Find the notification template ID 'ApmStudentLearningPlanNotification' and edit it
  4. Click the Messages tab
  5. You will notice a Subject and a Body field, however no VCAL field

ApmStudentLearningPlanNotification.png

Resolution

Some notification templates, like the ApmStudentLearningPlanNotification, does not have the option to use VCAL attachments. As this notification template is used for items, a vcal field is not available. Probably this is related to scheduled offerings, so you can check the SystemEnrollmentNotification instead, that it is triggered when a user is enrolled.

See Also

KBA 2458840 - How to revert back a Notification Template to the default

KBA 2458858 - How to revert back a VCAL Template to the default

Keywords

Missing VCAL field, VCAL field not available, Notification template without VCAL , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions