Symptom
You are customizing or reviewing the notification template ApmStudentLearningPlanNotification and were not able to find the VCAL field on it.
Environment
SuccessFactors Learning Management System - Notifications
Reproducing the Issue
- Navigate to Learning Administration
- Click System Admin > Configuration > Notification templates
- Find the notification template ID 'ApmStudentLearningPlanNotification' and edit it
- Click the Messages tab
- You will notice a Subject and a Body field, however no VCAL field
Resolution
Some notification templates, like the ApmStudentLearningPlanNotification, does not have the option to use VCAL attachments. As this notification template is used for items, a vcal field is not available. Probably this is related to scheduled offerings, so you can check the SystemEnrollmentNotification instead, that it is triggered when a user is enrolled.
See Also
KBA 2458840 - How to revert back a Notification Template to the default
KBA 2458858 - How to revert back a VCAL Template to the default
Keywords
Missing VCAL field, VCAL field not available, Notification template without VCAL , KBA , LOD-SF-LMS-NOT , Notifications , Problem