Symptom
Territory Management Determination rules cannot be maintained.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Sales workcenter.
- Go to the Realignment Run view.
- Click Maintain Territory Rules.
- Go to the Territory Management Rule page.
- Click Add Row.
- You will see an error occurred.
Cause
If the total number of rules are more than 10K, editing of the rules is not allowed in the C4C UI.
Resolution
Please use the Excel export/import functionality to make your modification(s).
Keywords
KBA , LOD-CRM , Cloud for Customer , How To
Product
SAP Cloud for Customer core applications 1708 ; SAP Cloud for Customer core applications 1711 ; SAP Hybris Cloud for Customer add-ins 1708