SAP Knowledge Base Article - Public

2528708 - How to resend the invitation email for user accounts in SAP Analytics Cloud


  • You created a user account using an incorrect email and you typed the correct email later.
  • The user had SPAM filters activated and the original email was blocked as indicated in KBA.2527607 and you want to send the invitation again.


SAP Analytics Cloud


  1. Go to the menu Security > Users.
  2. Click the number of the column corresponding to the user you can't to send the invitation again (similarly to select a row in Excel).
  3. Click the envelope icon: Resend email invitation.

Please note:-

  1. Due to server overload welcome email may arrive with the delay up to two hours. SAP is working on the solution.
  2. You will not see the option to resend the invitation email if you have configured SAML SSO using Custom IdP. This option is only available for SAP Analytics Cloud tenants using the default IdP.


See Also



email, send again, mail, resend, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Forget, Forgot, Forgotten, e-mail, credentials, , KBA , sac credential resend , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem


SAP Analytics Cloud 1.0