2528713 - Failed to connect to system using Live Data Connection to SAP S/4HANA Cloud Edition via OAuth in SAP Analytics Cloud

After completing the configuration to connect to a Live Data Connection to SAP S/4HANA Cloud Edition via OAuth, you get the error: Failed to connect to system in SAP Analytics Cloud (SAC.

In the Chrome Developer tools, the following error occurs:

Request URL:https://customer.region.sapbusinessobjects.cloud/s4hcremotes/CONNECTIONAME/sap/bw/ina/GetServerInfo?sap-client=100&sap-language=EN&timestamp=1504279731839&sap-sessionviaurl=X
Request Method:GET
Status Code:500 Internal Server Error

• SAP Analytics Cloud 2017
• S/4HANA Cloud Edition

You completed the required steps to use OAuth connections in S/4HANA according to SAP Analytics Cloud Documentation. When you click OK, you receive the error message.

The Communication Arrangement settings on S/4HANA Cloud (myXXXXXX.s4hana.ondemand.com) are incorrectly set.

Logon to your S/4HANA and modify the Inbound Communication to set the Authentication Method to OAuth 2.0.

• SAP Analytics Cloud > Learning > Guided Playlists > SAP S/4HANA Cloud Edition via OAuth
• How to find User Assistance for SAP Analytics Cloud?
• Ask a question on the SAP Community!
• 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)

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