SAP Knowledge Base Article - Public

2528713 - Failed to connect to system using Live Data Connection to SAP S/4HANA Cloud Edition via OAuth in SAP Analytics Cloud


After completing the configuration to connect to a Live Data Connection to SAP S/4HANA Cloud Edition via OAuth, you get the error: Failed to connect to system in SAP Analytics Cloud (SAC.

In the Chrome Developer tools, the following error occurs:

Request URL:
Request Method:GET
Status Code:500 Internal Server Error


  • SAP Analytics Cloud 2017
  • S/4HANA Cloud Edition

Reproducing the Issue

You completed the required steps to use OAuth connections in S/4HANA according to SAP Analytics Cloud Documentation. When you click OK, you receive the error message.


The Communication Arrangement settings on S/4HANA Cloud ( are incorrectly set.


Logon to your S/4HANA and modify the Inbound Communication to set the Authentication Method to OAuth 2.0.

See Also

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SAP Analytics Cloud 1.0