SAP Knowledge Base Article - Public

2528818 - SystemEnrollmentNotification for contacts of Scheduled Offering

Symptom

When contact is defined in Scheduled Offering details and the user is enrolled to the Scheduled offering, the contact does not receive the SystemEnrollmentNotification.

Environment

SAP SuccessFactors Learning Management System (LMS) - All Supported Versions

Cause

If you are referring to Contacts within the Schedled Offering details, then the e-mail address is meant for including the address info in notification to users as Scheduled Offering contact person e-mail address and system will not generate any notification to that e-mail address.

System will generate emails to persons who are added as contacts in Scheduled Offering --> Related More --> Contacts and notify settings for Contacts is meant for these recipients only.

Resolution

Make sure to maintain contacts in Scheduled Offering --> Related More --> Contacts.

Contacts.PNG


Send notifications to Contacts is checked in the settings of scheduled offering.

Send.PNG

Keywords

Contacts, scheduled offering, SystemEnrollmentNotification, , KBA , LOD-SF-LMS-NOT , Notifications , How To

Product

SAP SuccessFactors Learning all versions