SAP Knowledge Base Article - Public

2528818 - LMS notifications not sent to Class contact


Class contact does not receive the SystemEnrollmentNotification when user is enrolled to the class.


SAP SuccessFactors Learning

Reproducing the Issue

  1. Contact Email Address in Class details is defined
  2. User registered to the class
  3. Results: Class Contact email address did not receive LMS notifications like SystemEnrollmentNotification 


  • There are no contacts under Class- Contacts tab.
  • The Contact Name, Contact Email Address and Contact Phone fields within the Class Details Fields are intended solely for informational purposes. These fields are not designed to receive notifications for user registrations.


See Also


SF, Success Factors, LMS, learning, Class contact name, Contact Email Address, SystemEnrollmentNotification, email notifications , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem


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