SAP Knowledge Base Article - Public

2528947 - Workflow Error When Trying to decline or Withdraw the Workflow for the Furnish Equipment in Onboarding 1.0


When we try to decline or withdraw the workflow for the furnish equipment (Onboarding Process), the system gives the following error:
errorId=eaf39b2c-ede6-466a-8209-913dbf690b21, fingerprint=daa78573a1d08def5fe0a36b5e1dc01a751297c4

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Equipment WorkFlow Error.png


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Logon into BizX
  2. Navigate to Onboarding on the drop-down
  3. Select the Hiring managers activity tab
  4. Find your candidate
  5. Select an equipment type
  6. The request will go to the approver
  7. Both initiator and approver are not able to withdraw the workflow request


  • The user does not have enough permission to perform the task
  • Logs: No permission to correct the object!


You must give the user Onboarding Process Permissions by navigating to:

  1. BizX Admin Center
  2. Manage Permission Roles
  3. Find the permission role associated with the user
  4. Edit the role by clicking on Permissions
  5. Find, and select Miscellaneous Permissions
  6. Scroll down on the right until you find the OnboardingProcess Permission
  7. Give the user the View and Edit Permission

See Also

2487677 - Onboarding Process object not appearing


Onboarding Process, Equipment Type, Workflow Error, daa78573a1d08def5fe0a36b5e1dc01a751297c4, Decline or Withdraw the Workflow for the Furnish Equipment, SF, success factors, ONB, OBD, on boarding , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem


SAP SuccessFactors Onboarding 1608