Symptom
When we try to decline or withdraw the workflow for the furnish equipment (Onboarding Process), the system gives the following error:
errorId=eaf39b2c-ede6-466a-8209-913dbf690b21, fingerprint=daa78573a1d08def5fe0a36b5e1dc01a751297c4
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Logon into BizX
- Navigate to Onboarding on the drop-down
- Select the Hiring managers activity tab
- Find your candidate
- Select an equipment type
- The request will go to the approver
- Both initiator and approver are not able to withdraw the workflow request
Cause
- The user does not have enough permission to perform the task
- Logs: No permission to correct the object!
Resolution
You must give the user Onboarding Process Permissions by navigating to:
- BizX Admin Center
- Manage Permission Roles
- Find the permission role associated with the user
- Edit the role by clicking on Permissions
- Find, and select Miscellaneous Permissions
- Scroll down on the right until you find the OnboardingProcess Permission
- Give the user the View and Edit Permission
See Also
2487677 - Onboarding Process object not appearing
Keywords
Onboarding Process, Equipment Type, Workflow Error, daa78573a1d08def5fe0a36b5e1dc01a751297c4, Decline or Withdraw the Workflow for the Furnish Equipment, SF, success factors, ONB, OBD, on boarding , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem