SAP Knowledge Base Article - Public

2529541 - Application Error When Clicking On Edit Block For Personal Information In Configure People Profile

Symptom

Application Error When Clicking On Edit Block For Personal Information in Admin Center > Configure People Profile

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

application error.png

Environment

BizX; Employment Central; People Profile

Reproducing the Issue

  1. Login
  2. Go to Admin Center > Configure People Profile
  3. Click on Personal Information
  4. Click on Edit under Block, then application error occurred.

Cause

XML template is not configured properly.

Resolution

The reason of the issue is that there is no global info configured in the data model.

Please add a globalInfo hris element to succession data model as following and this will fix the issue.

<hris-element id="globalInfo">

<label>Global Information</label>

</hris-element>

If you don't have access to Provisioning, please contact your Partner or SAP Customer Support team to modify the data model.

Keywords

KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Problem

Product

SAP SuccessFactors Employee Central all versions