SAP Knowledge Base Article - Public

2529654 - 'Operation not possible; user settings could not be determined' Error While Clicking Extension Fields in Adaptation Mode

Symptom

You are using a Partner Development tenant and want to create an extension field via the UI.

You get the following error: 'Operation not possible; user settings could not be determined'.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Go to any work center.
  2. Go to any view.
  3. Open any document.
  4. Click the avatar/photo icon -> Key User Settings -> Enter Adaptation Mode.
  5. Right-click over any extension field.
  6. Error message is displayed: 'Operation not possible; user settings could not be determined'

Cause

In Partner Development tenants, the creation of KUT fields is not supported.

Resolution

This is the expected system behaviour.

Keywords

 partner development system; partner development tenant , KBA , operation not possible , user settings could not be determined , extension field , development tenant , bydesign tenant , AP-RC-UIF-FLX , Page Layout & Key User Configuration , How To

Product

SAP Business ByDesign all versions