Symptom
- Users are unable to create new models from Google Drive when accessing SAP Analytics Cloud tenant using their reverse proxy URL.
- While creating a new model from Google Drive the following error message is visible: "To enable this feature, please contact us at SAPAnalyticsCloud.CX@sap.com indicating the URL you are using to access your SAP Analytics Cloud system."
- Users are able to create new models from Google Drive when accessing SAP Analytics Cloud tenant using their Simple URL.
Environment
SAP Analytics Cloud 2017.16.1
Reproducing the Issue
- Logon to the Tenant using the reverse proxy URL.
- Create a new model.
- Select "Get data from an app" and "Google Drive".
- Notice the error.
Cause
The reverse proxy URL is not registered in Google API console.
Resolution
Please contact SAP Analytics Cloud Product Support via Expert Chat or case providing your reverse proxy url.
See Also
- Help resources
- Help portal
- SAP Community ( Questions & Answers / Direct Link to ask question / Blogs )
- SAP community wiki
- Ideaplace forum ( for enhancement requests & new features )
- Video tutorials
- Videos by topic areas: ( Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration )
- Training events
- Past event recordings
- New user handbook
- Roadmap
- How to connect to on-premise data
- 2487011 - What information do I need to provide when opening cases with SAP Analytics Cloud
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
Your feedback is important to help us improve our knowledge base.
Please rate how useful you found this article by using the star rating feature at the beginning of this article.
Thank you.
Keywords
Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Get, data, from, an, app, , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , Problem